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Looking After the Mental Health of Your Contact Center Employees
Employee mental health is a big theme following two years of Covid-19 living restric...
12
May
News
11
May
Turn Emails into Revenue
All of us are overwhelmed with email on a daily basis — on average, we receive nearl...
09
May
Great Expectations in 2022: How Employers Can Pass the Candidate Test
In order to find and retain great employees, the Great Reevaluation has brought abou...
06
May
Fun and Effective Customer Service Training Ideas
Employee retention and satisfaction are critical factors for onboarding. But trainin...
06
May
Career Mottos: Important Lessons to Live By
What is the secret to success? Well, that can be different for everyone. But some co...
06
May
Contact Center Trends for 2022
Call centers are an integral aspect of conducting business, but they evolve very qui...
06
May
Smart Questions to Ask a Potential Employer in Your Next Interview
You only get one chance to make a first impression. But an interview isn’t a one-way...
06
May
Strategies to Help You Defeat Distraction
Distraction is a significant factor in the modern workplace. With so much available ...
06
May
Is it ok to Apply to Multiple Positions at The Same Company?
The job market is always complicated, and it seems like the pandemic made it even mo...
06
May
Anxiety in the Workplace: How You Can Help Your Employees
Anxiety has reached new highs in our post-pandemic world. The last two years have be...